Please make all non-emergency
calls between 9:00 am and 4:00 pm. This includes scheduling
appointments, prescription refills, and non-urgent questions.
After hours and on weekends, our answering service allows
you to access a physician in case of an emergency.
When you call the office, you
may reach the receptionist or our voicemail system. Please
know that we check for messages routinely throughout the day
and will try to get back to you as quickly as possible. To
help us most in providing the care you need, please give as
much information as possible and your prescription of how
urgent the problem is. Based on this information, you will
receive a phone call from the medical assistant. On rare occasions,
you may receive a phone call the next day if the problem or
question is not urgent. If you want to speak to a physician,
it will not be uncommon for her to call you back after 5:00
pm to allow more time with your questions. If you have a true
emergency, the physician will call you back immediately, or
you may be directed to go to the hospital.
Office Phone Number: 805-687-5500
Office Fax: 805-682-3295